Returns

NEED TO MAKE A RETURN OR EXCHANGE?

We want you to have the best shopping experience ever!  If for some reason, you are not completely satisfied with your purchase, you can return your item for a full refund within 14 days of receipt. Please contact us before sending the item back to us for a refund. We do not accept returned items that were sent back by you directly without checking with us first.

Please Note:

  • All returned items must be unworn, unwashed, and returned in their original condition. The original tag must still be attached.

REFUND POLICY

Our policy lasts 14 days. If 14 days have elapsed by since receipt of your purchase, we won't be able to offer you a refund or exchange.

Once your order is marked as shipped, we can't cancel it, you need to wait until it arrives so you can send it back to us for a refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt that you sent back the item.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, and will appear as soon as it is processed by your credit card company.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@1911industries.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.


EASY RETURNS:
Need to make a return? Email us at info@1911industries.com

RETURN PROCESS:

  1. Email us to return your item.
  2. Ship back your order to the address provided. 
  3. Please allow 7 business days for your return to be processed. Once your return is processed, you will receive an email confirmation.